stm Casino & Sportsbook Data Care
This page describes what we collect when you use stm and how we keep that data protected. We at stm take your privacy seriously. When you create an account, deposit funds, or place a bet on Liga 1, Piala AFF, or any of our live-dealer tables, you share personal information with us. We explain exactly what we collect, why we collect it, who has access to it, and how long we keep it.
Our stm platform operates across Indonesia, serving users in Jakarta, Surabaya, Bandung, Medan, and other supported regions. Your data may be processed on servers located outside your jurisdiction. We use industry-standard encryption to protect your information during transmission and storage. We do not sell your data to third parties, and we comply with applicable data-protection laws.
If you have questions about how we handle your information, or if you wish to request a copy of your data or ask for deletion, contact our support team. We respond to all data requests within a reasonable timeframe, subject to legal retention requirements.
What We Collect on stm
We at stm collect different types of information depending on how you use our platform. When you create an account, we collect your email address, password, full legal name, date of birth, phone number, and a valid form of identification (national ID, passport, or driver's license). We use this information to verify your identity and comply with anti-fraud regulations.
When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction records including the amount, date, time, and payment method. We do not store your full payment card details; payment processors handle that information securely on their own servers.
When you use stm, we collect information about your activity: which games you play, which bets you place, how long you stay on the platform, and which features you use. We also collect your IP address, device type, operating system, and browser information. This helps us detect fraud, improve our service, and troubleshoot technical issues.
How We Use Your Data on stm
We at stm use your data for several purposes. First, we use it to operate your account: verify your identity, process your deposits and withdrawals, and settle your bets. Second, we use it to prevent fraud and money laundering. We analyze transaction patterns and flag unusual activity for review. Third, we use it to improve stm: we analyze how users interact with our platform and use that feedback to make our service better.
We may also use your data to contact you about account activity, security alerts, or promotional offers. You can opt out of promotional emails at any time through your account settings. We will never use your data to contact you about Liga 1 matches, Piala AFF tournaments, or other events unless you have explicitly opted in to receive such notifications.
Our stm platform may use your data to comply with legal obligations. If a court orders us to disclose information, or if we reasonably believe disclosure is necessary to prevent fraud or protect public safety, we will comply with that request. We will notify you of such disclosure unless we are legally prohibited from doing so.
Third-Party Processors and Our stm Data Sharing
We at stm work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners), hosting providers, and customer-support platforms. We share only the information necessary for these providers to perform their services. We require all third-party processors to maintain the same level of data protection that we do.
Our stm servers may be located outside Indonesia. Your data may be transferred to and processed in other countries. By using stm, you consent to this transfer. We ensure that data transfers comply with applicable data-protection laws and that your information remains secure regardless of where it is processed.
We at stm believe your data is yours. We protect it, we do not sell it, and we give you control over how we use it.
Your Rights and Our stm Data Retention
We at stm give you rights over your data. You can request a copy of all information we hold about you. You can ask us to correct inaccurate information. You can request deletion of your data, subject to legal retention requirements. You can object to certain types of processing, such as marketing communications. To exercise any of these rights, contact our support team with your request.
We retain your data for as long as necessary to operate your account and comply with legal obligations. After you close your stm account, we keep your transaction records for a minimum of five years to comply with anti-money-laundering regulations. We delete other personal information within a reasonable timeframe unless we are required by law to retain it longer.
Cookies and Tracking on stm
Our stm platform uses cookies to remember your login information, track your preferences, and analyze how you use our service. Cookies are small files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).
We at stm also use analytics tools to understand how users interact with our platform. These tools may set cookies or use similar tracking technologies. You can disable cookies in your browser settings, but some features of stm may not work properly if you do. We do not use cookies to track you across other websites.
Security and Data Protection on stm
We at stm use industry-standard encryption to protect your data. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and salted, so we cannot see your actual password. Your payment information is processed through certified payment gateways and is never stored on our servers.
We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We limit access to your data to employees and contractors who need it to perform their jobs. We require all staff to sign confidentiality agreements. If we discover a data breach, we will notify you and relevant authorities as required by law.
Our stm platform is available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access stm from an unsupported jurisdiction, we may suspend or terminate your account without notice.
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to all inquiries within a reasonable timeframe. Your privacy matters to us, and we are committed to protecting your information.